Effective Date: July 2026

Welcome to Majä – A New Story (“Majä”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, purchase our products, subscribe to our newsletter, or contact us. Majä is a Sri Lankan sustainable fashion brand dedicated to transforming pre-loved sarees into unique, one-of-a-kind garments and promoting conscious fashion.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Information submitted through contact forms or newsletter subscriptions

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Respond to inquiries and customer service requests.
  • Send order confirmations and updates.
  • Provide newsletters, promotions, and updates (only if you have subscribed).
  • Improve our website, products, and customer experience.
  • Analyze website performance and visitor behaviour.
  • Detect and prevent fraud or unauthorized activities.
  • Comply with legal and regulatory obligations.

3. Email Marketing

If you subscribe to our newsletter, we may send you:

  • New collection launches
  • Sustainability initiatives
  • Events and collaborations
  • Promotions and special offers
  • Updates about our ongoing projects

You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences.
  • Improve website functionality.
  • Analyze website traffic.
  • Understand how visitors interact with our website.
  • Deliver a better browsing experience.

You can choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting providers
  • Email marketing platforms
  • Analytics and website performance services
  • Legal authorities where required by law

All third-party service providers are expected to maintain appropriate security measures and use your information only for the services they provide.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss or destruction
  • Misuse
  • Alteration
  • Disclosure

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

As our customers may be located in different countries, your information may be processed and stored in jurisdictions outside Sri Lanka. By using our website, you consent to such transfers where necessary for providing our services.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Withdraw consent to marketing communications.
  • Restrict or object to certain processing activities.
  • Request a copy of the information we hold about you.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of these third-party websites.

We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without parental consent, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

Majä – A New Story
Colombo, Sri Lanka
Email: hello@majaanewstory.com
Email: majaanewstory@gmail.com
Website: www.majaanewstory.com

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